Everything You Need To Run A Job Properly
From the moment a job is scheduled to the moment it is invoiced, ServiceOps keeps the work, the proof and the paperwork in one place.
Job Scheduling
Create and assign jobs across commercial, residential, industrial and other site types.
Not every site works the same way, and your scheduling should not pretend otherwise. Set up a job, pick the site type, assign the right technician, and it lands straight on their app. No calls, no confusion about who is going where.
- Assign jobs in a few clicks and see the full schedule in one view
- Organise work by site type so the right checklist and SOP follow the job
Attendance Management
Track staff attendance with secure QR code based sign in and sign out.
Every site gets its own QR code. Your technician scans it when they arrive and again when they leave. That is the whole process. What you get back is an attendance record nobody can fudge, with an exact time against a specific site.
- Site specific QR codes make sign in and sign out impossible to fake
- Timestamped records show exactly how long the team spent on site
Task Management
Manage site specific checklists so every job gets completed the right way.
A generic checklist helps nobody. Build the checklist that belongs to that site and that job, and your technician works through it step by step on the app. Nothing gets skipped because someone was in a hurry.
- Build checklists per site and per service type, not one list for everything
- Technicians tick items off in the field, so the record is done when the job is
Training
Share SOPs and training documents with staff before they start assigned jobs.
The SOP is only useful if someone reads it before the job, not after something goes wrong. ServiceOps attaches the right procedure to the right job, so it is sitting there in the app when your technician opens their task.
- Attach SOPs and training documents directly to the job
- One Place For Your Team To Access Everything They Need For The Field
Invoice Generation
Create professional invoices with client and site details already organized.
ServiceOps keeps your customer information ready, so your team can quickly create invoices after completing a job. Add the services provided, pricing, and final details to generate accurate invoices without starting from scratch.
- Client and site details available when creating invoices
- Review, finalize, and send professional invoices as soon as the job is closed
Client Management
Give clients clear visibility into who visited their premises and when.
Most client calls are the same question. Who came, and when. ServiceOps answers it before they ask. Clients can see the visits to their sites, the technician who attended, and the documentation from that job.
- Clients see every visit to their premises and who attended
- Full service history stays available against each site
Intelligent Report Distribution
Send standard or hazard specific reports to the right recipients automatically.
Your technician prepares the report on site while the detail is fresh. Once it is ready, ServiceOps handles the rest and sends it to the people who need it, whether that is the client, the safety team, or both. Hazard reports can go to a different list entirely.
- Reports go out to the right recipients once they are ready
- Set separate recipient lists for standard reports and hazard reports
Expense Management
Record and track job-related expenses for better cost control and accurate employee reimbursements.
Expenses recorded at the end of the month are often estimates. With ServiceOps, technicians can log their expenses while they are on site, keeping every cost linked to the right job for internal tracking, approval, and reimbursement.
- Log expenses against the job, in the field, as they happen
- See the real cost of every job and pay your team back without the chase
Stop Chasing Paperwork. Start Closing Jobs.
Try ServiceOps Today. Set up your sites, run a real job through it, and see what a properly documented job actually looks like.